About

Follow-Up Fit is an independent information site for Canadian owners and managers of small businesses who are choosing, costing or replacing a CRM or sales-management tool. It exists because most "best CRM" pages rank products without knowing anything about the reader's business, and quote prices in US dollars that are out of date within months.

We take a different approach. We explain what CRM functions do, how pricing models work, how to build a three-year budget in Canadian dollars, and which Canadian rules a CRM must help you follow: CASL for commercial electronic messages, the CRTC's Unsolicited Telecommunications Rules and the National Do Not Call List, PIPEDA, Quebec's Law 25 and French-language requirements, and GST/HST and QST.

We do not rank or review products, we do not publish user testimonials or case studies, and we do not state vendor prices. Any vendor named is an example of a category, and every dollar figure is labelled illustrative. Our calculators show their formulas so you can check the arithmetic.

This site is general information, not legal, tax or procurement advice. Rules and prices change; always check the official source linked in each guide and the vendor's current terms.

How this site is made

Follow-Up Fit is an independent information project. Guides are drafted with the help of AI writing tools and checked against official and primary sources before publication; see our Editorial Policy. We are not affiliated with any provider mentioned on the site and do not sell products or services.